What to Do if Your Mac Mouse Is Not Working

How to Fix Problems with Your Mac Mouse


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Today, many Mac users prefer using a wireless mouse because it’s more convenient when you don’t have any annoying cords on your desk. There are two generations of Magic Mouse. You can easily identify each of them because the Magic Mouse 1 has a removable battery while the Magic Mouse 2 is equipped with an internal battery, and it can’t be removed.

But no matter what type of mouse you use, you’ll most likely experience mouse issues at some point, just like with all other electronic devices. And if you have trouble getting your Magic Mouse to work correctly on your Mac, it can be incredibly frustrating and have a bad impact on your productivity, especially when you are in the mood to get serious work done. 

Luckily, most Mac mouse problems are easy to resolve and won”t require buying any replacement parts. Here you’ll find some easy tips on the most common potential fixes. Let’s take a look at troubleshooting. We hope you’ll find our recommendations helpful. 

Check the Mouse Batteries

It is the number one cause of wireless mouse misbehavior. Maybe it’s running out of battery and can’t establish a connection. You may try to replace fresh batteries if you have Magic Mouse 1 and charge your Magic Mouse 2 with a built-in battery for at least 20 minutes before making an attempt to reconnect it again.

Turn Your Mouse Off and On

This obvious solution works perfectly for many electronic devices. Simply power-cycling the mouse will fix normal issues more often than not. You should use the switch at the bottom of your Magic Mouse to turn it off, then, wait for at least a few seconds, and slide this switch back to turn the mouse on. 

Check Bluetooth

It’s another simple but often effective fix. Make sure Bluetooth on your Mac is on. A good idea is to toggle Bluetooth off and back on. This is what you should do. Open the Apple menu and navigate to System Preferences. Choose Bluetooth, and click on the Turn Bluetooth Off/ On button. After a few seconds, you may try to reconnect your mouse.

Unpair Your Magic Mouse

Remove your wireless mouse from your Mac and after some time, pair it again. Here is what you should do. 

  • Launch the Apple menu and go to System Preferences.
  • Choose Bluetooth, and in its settings, click the X button next to the name of your mouse.
  • When you see the confirmation window, click on Remove to unpair it.
  • Wait several seconds, and then turn Bluetooth back on.
  • Choose the Connect button to pair your mouse with your Mac again.

Troubleshoot Other Wireless Mouse Problems

Use this tip if your mouse is scrolling in the wrong direction or the cursor moves too slowly. You should go to the Mouse Control Panel in System Preferences. Use the bars at the top of the window to configure how your mouse works. You may adjust different functions, for example, scrolling, tracking, and clicking speeds. You may also disable or enable various mouse gestures if you switch to the More Gestures tab.

Update macOS system

Check whether your macOS operating system is up to date and install updates if there are any.  This step should fix bugs or other issues that don’t allow your mouse to work correctly. You need to select Software Update in the System Preferences. Then, you should click on the Update Now button to check for updates. If there are any, you should definitely install them, using on-screen instructions. When you finish your installation, find out if these updates resolve your mouse issue.

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Osho Garg

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Osho is Tech blogger. He contributes to the Blogging, Gadgets, Social Media and Tech News section on TecheHow.